Hemocares respects individuals’ privacy and values the trust of its users. All information shared with Hemocares through electronic means, telephone, or other communication channels will be handled in accordance with the applicable General Data Protection Regulation (GDPR). This Privacy Policy explains how such information is collected, used, and protected.
By voluntarily providing your personal data to Hemocares, you consent to the collection and processing of that information by our services.
Your data may be collected through forms available on the Hemocares website, newsletter subscriptions, information requests, contact via email, telephone or WhatsApp, or when requesting a Hemocares service.
The information that may be collected includes contact details such as:
Technical information such as the IP address may also be collected for website traffic statistics purposes. This data does not allow the identification of a specific user.
Additional information and procedures can be found in the Terms and Conditions of our website.
The personal data collected by Hemocares will not be disclosed to third parties without the explicit consent of the data subject, except where required by law.
Whenever the transfer of data to third parties is necessary, it will be carried out with appropriate safeguards through contractual provisions or other legal mechanisms, ensuring that the information is used only for its intended purpose and in compliance with this Privacy Policy.
Internally, Hemocares adopts appropriate technical and organizational measures to ensure that employees with access to personal data receive proper training regarding its processing and protection.
Employees who fail to comply with this policy may be subject to disciplinary procedures.
The collected data may be used for:
The use and processing of personal data is based on at least one legal basis provided for in the General Data Protection Regulation (GDPR).
Hemocares processes personal data based on the following legal grounds:
Taking into account the purposes described in this policy, personal data may be retained by Hemocares for:
If you request withdrawal of consent during this period, the retention period will be adjusted accordingly.
After the maximum retention period has ended, the data will be securely deleted or irreversibly anonymized.
Under the GDPR, data subjects have the right to:
To exercise these rights, you may contact us through the following means:
Upon receiving the request, Hemocares will review and respond within a maximum period of 45 days.
If consent is withdrawn, Hemocares will cease contacting the data subject for the purposes described in this policy.
The Hemocares website may contain links to third-party websites for user convenience. These websites operate independently from Hemocares.
Hemocares is not responsible for the privacy practices or content of third-party websites.
Users are advised to consult the privacy policies of any external websites they visit.
For any questions or concerns regarding the processing of personal data, you may contact Hemocares through:
The data subject also has the right to lodge a complaint with the competent supervisory authority:
Portuguese Data Protection Authority (CNPD)
Hemocares may update this Privacy Policy at any time. Any changes will be published on the website or communicated through appropriate means.
Whenever changes significantly affect how personal data is used, users will be informed via notices on relevant pages or through electronic communication.
At Hemocares, we combine technology, engineering, and energy efficiency to transform the way healthcare institutions manage their processes.
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